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Website Auction Rules & Regulations:
- Browse for your desired products below and simply start placing your bids!
- Bid increments are applicable only in multiples of 1000's.
- If you have been outbid by another participant, you shall receive a notification via email.
- All the bids, including the highest bid, can be viewed on the product page by clicking on 'view bids.' Stay active to grab the product!
- Once your bid is placed, it cannot be deleted.
- The winner shall be notified via e-mail after the auction period.
- To keep a fair spirit of the game, the winners have to honor their purchase within 2 hours.
- If the winners fail to honor their purchase, they can be banned from playing future auctions.
- Using coupons or discount codes after winning a bid will cancel the sale automatically.
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Any modifications like resizing shall require 7 days for processing.
- If you wish to change the ring size, we are happy to remake the design to fit. Any additional gold required will be charged at the current rates, and the making charges will be 50% of the original cost as a special accommodation.
- Important Announcement: All the announcements related to the auction are done on our WhatsApp group.
If you are facing any difficulties in participating in the auction, you can contact us by clicking the whatsapp icon on the bottom left corner or write to us at care@fionadiamonds.com
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Website Auction Rules & Regulations:
- Browse for your desired products below and simply start placing your bids!
- Bid increments are applicable only in multiples of 1000's.
- If you have been outbid by another participant, you shall receive a notification via email.
- All the bids, including the highest bid, can be viewed on the product page by clicking on 'view bids.' Stay active to grab the product!
- Once your bid is placed, it cannot be deleted.
- The winner shall be notified via e-mail after the auction period.
- To keep a fair spirit of the game, the winners have to honor their purchase within 2 hours.
- If the winners fail to honor their purchase, they can be banned from playing future auctions.
- Using coupons or discount codes after winning a bid will cancel the sale automatically.
-
Any modifications like resizing shall require 7 days for processing.
- If you wish to change the ring size, we are happy to remake the design to fit. Any additional gold required will be charged at the current rates, and the making charges will be 50% of the original cost as a special accommodation.
- Important Announcement: All the announcements related to the auction are done on our WhatsApp group.
Resizing of rings and bracelets can be done upto 2/3 sizes higher or lower, compared to the original size. Any extra gold/stones which goes, shall be chargeable at actuals.
Gold color of the product can be changed only to yellow or white.
We do not accept cash on delivery for any type of orders.
Please read our entire return policy here.
Any product that you have won in the auction, has to be purchased online.
Products won in the auction are usually dispatched 4-5 days after the order is placed. The winner will receive tracking details after the order is dispatched.
If you are facing any difficulties in participating in the auction, you can contact us by clicking the whatsapp icon on the bottom left corner or write to us at care@fionadiamonds.com